Care Instructions
How do I take care of my jewelry?
18K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
How do I use the polishing cloth?
Only if needed
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
Yes, We can customize your name, as bracelet and necklace
Shipping & Returns
International Shipping
We are happy to announce we officially ship free within UAE, and internationally with shipping cost depend on your region
All orders are dispatched from our UAE warehouse within 2 - 3 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.
Sourcing & Materials
Sustainable sourcing
We are committed to quality products that are manufactured ethically and sustainably. All of our pieces are traceable throughout the supply chain. We strive to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future.
Ethical labor
Our founders Alaa Al Hamadani and Aigul Dzhaichieva founded LUMINOUS Jewelry brand break the norms of the jewelry industry. Luxery jewelry creates an incentive structure to bid out the work to the best factory available. We need to vote with our dollars for a more equitable world.
Transparent values
We hold true to to who we are. We believe in beauty equal for all, and those beliefs permeate the work that we do and the jewelry we make. Everything we do stands for our values and we try to think, speak, and act in a framework of positive change. Cast out your voice and make a difference.
LOVE you set
Thoughtfully designed jewelry to wear everyday
LOVE Forever set
Our newest collection inspired by unique shapes